Shipping Policy

Last updated: June 2026

At Dorian Jewels, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

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Shipping Times

Greece 🇬🇷

Estimated delivery time:

2–15 business days

Delivery times may vary depending on your location, carrier delays, weather conditions, or seasonal demand.

International Shipping 🌍

Estimated delivery time:

6–20 business days

International delivery times may vary depending on destination country, customs procedures, and local postal services.

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Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any free shipping promotions will be clearly displayed on our website when available.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (when available).

Please allow up to 48 hours for tracking information to become active.

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Customs, Duties & Taxes

For international orders, customs duties, import taxes, or other fees may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

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Delays

While we strive to meet all delivery estimates, Dorian Jewels cannot guarantee exact delivery dates.

Delays caused by:

• Customs inspections
• Carrier disruptions
• Severe weather
• Public holidays
• Incorrect shipping information

are outside of our control.

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Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, Dorian Jewels cannot be held responsible for lost packages or additional shipping costs required for redelivery.

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Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.

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Contact Us

If you have any questions regarding shipping or your order, please contact us:

Dorian Jewels
Email: support@dorianjewels.com

Thank you for choosing Dorian Jewels. We appreciate your trust and support.